Terms & Conditions

Etheridge Forestry Mulching LLC – Terms & Conditions

(Effective upon acceptance at checkout on EtheridgeMulching.com)

By booking services with Etheridge Forestry Mulching LLC (“Service Provider”), you (“Client”) acknowledge, understand, and agree to the following legally binding terms.

1. Booking & Payment Terms

  • Full Payment Required at Booking: All bookings require 100% payment upfront. Your service is not confirmed until payment is received.
  • No Deposits Accepted: We do not accept partial payments or deposits.
  • Taxes and Fees: State sales tax and a $1 non-refundable processing fee are included at checkout.

2. Cancellation, Rescheduling, & Refund Policy

  • Cancellations must be made at least 48 hours in advance of your scheduled service date. Cancellations made with at least 48 hours’ notice are eligible for a full refund (minus the $75 processing fee).
  • Late Cancellations (less than 48 hours) are non-refundable.
  • No-shows or failure to prepare the site as required (see Section 5) will be treated as a late cancellation and are non-refundable.
  • Rescheduling Requests: Clients may reschedule once with at least 48 hours’ notice. Additional rescheduling is subject to a $50 administrative fee.
  • Weather Delays: In the event of unsafe weather or mechanical issues, Etheridge Forestry Mulching LLC reserves the right to reschedule at no cost to the client.

3. Time Minimums & Additional Charges

  • Service plans include a minimum time requirement. Even if work concludes early, the full plan amount is due.
  • Time beyond the minimum will be charged at the same hourly rate plus tax.
  • Routine equipment maintenance (refills, cleaning, inspections, etc.) is performed during active service time and is not excluded from billable hours.

4. Extended Project Clause

If the job reaches or exceeds 3 total work hours without completion, an additional $300 per 3-hour increment (plus tax and processing fees) will be required to continue, unless the plan balance has been paid in full. This applies in cases where a plan has not been fully paid, or if additional time beyond the selected plan’s minimum hours is needed and services are still being provided. These additional charges will be credited toward the final balance.

5. Client Responsibilities

  • Client agrees to:
    • Ensure clear, accessible work areas
    • Identify and disclose all known hazards (e.g., underground utilities, septic tanks, pipes)
    • Mark sensitive areas appropriately
  • Failure to do so may result in property damage, for which the Service Provider is not liable.

6. Acknowledgment of Risk

Client understands forestry mulching and land services involve the use of heavy machinery and accepts risks including:

  • Ground ruts or tracks
  • Debris, soil displacement, or aesthetic changes
  • Vibration, dust, and noise during operation
  • Potential disturbance of landscaping or infrastructure

7. Liability Waiver

Client agrees to the following:

  • Waives all legal claims against Etheridge Forestry Mulching LLC for property damage, personal injury, or death related to services performed
  • Accepts all inherent risks
  • Indemnifies and holds harmless Etheridge Forestry Mulching LLC from any claims, loss, or legal actions related to service delivery

8. Equipment Left On-Site

Etheridge Forestry Mulching LLC may leave equipment on the property overnight or longer due to:

  • Incomplete work
  • Rescheduling
  • Client-requested additional work
  • Inclement weather Client assumes responsibility for reasonable protection of equipment and waives all liability for incidents, damage, or theft.

9. Authorization to Work on Property

By booking, the Client certifies they are:

  • The legal owner of the property
    OR
  • Authorized by the legal owner to approve land clearing and mulching services

Client agrees to hold Etheridge Forestry Mulching LLC harmless from any legal disputes or claims related to property rights or permissions.

10. Entire Agreement

This document constitutes the entire agreement between the parties. It is binding upon the Client, their heirs, legal representatives, and assigns.

By completing your booking and submitting payment, you agree to abide by all terms outlined in this document.